Privacy Policy

The Data Protection Act aims to protect individuals from impairments to their personal rights through the use of their personal data. As the operator of this website, we, bci Bio Cosmetics International GmbH, see the protection of our users’ personal data as a paramount priority.

Collection, processing and use of personal data

Users need not enter any personal data in order to visit, view and read our website. However, in order to ensure that we continue to meet your requests, such as answering your queries or processing your orders, we need your personal data.
Any personal data you give to us voluntarily – for instance, your name, address, email address, telephone number and fax number – will only be used by us when completely necessary to fulfil your request, such as the processing and delivery of your orders or the provision of requested product information/brochures.

  • regular subscription to a newsletter

  • saving your order details with the provision of a password and a user name in order to facilitate future orders

  • other actions that require notification of data collection and storage

In order to carry out our services, it may be necessary to pass on your personal data to companies we employ in the processing of contracts or your requests – for instance, the implementation of transport or other services. In addition, we do not transfer any personal data to third parties unless obliged to do so by legitimate governmental institutions or authorities in accordance with legal stipulations. Your consent or approval of the use of your personal data can be revoked at any time, either concerning general or specific uses, such as our mailings. You may also request the partial or complete deletion of your data by sending an email to


In order to ensure that visits to our website are as user-friendly as possible, we collect and save anonymous data such as the date and time of page views, the page from which visits were directed, etc. This happens without identifying the site user personally – for instance, by creating user profiles or pseudonyms. We also use small text files called cookies, which are saved on your computer and are used to store statistical information such as operating system, Internet browser and IP address. These statistics are solely used to optimise our website and do not reveal any details of your identity. Our newsletters may contain tracking pixels, which are used to anonymously count the number of times the newsletter is viewed.

Social network plug-ins

Our websites may use so-called social network ‘social plug-ins’ (hereinafter referred to as plug-ins) – such as from Facebook Inc. USA. These plug-ins are marked with the logo of the corresponding network such as the ‘Like’ button on Facebook.

If you access one of our websites with such a plug-in, your browser will establish a direct connection to the corresponding network servers, such as Facebook, and will forward information about your visit to Facebook. If you are simultaneously logged in to Facebook, said entity may assign your visit to your Facebook user account and may store information about your button clicks – for instance, ‘Like’, ‘Share’, etc.

If you wish to prevent social networks such as Facebook from assigning your visit to our website to your user account, log out of the social network before visiting our site.

Further information concerning the use of your data through social networks like Facebook can be obtained from the corresponding website.

The data protection regulations – and in particular its treatment by companies such as Google, Facebook, YouTube, etc. – may change at any time. In light of this, we recommend that you keep yourself informed.

Updates to this data privacy statement

We reserve the right to update and change this data privacy statement without having to notify you. In order to ensure that you are kept up to date with any such changes or updates, we recommend checking this data privacy statement regularly.

Valid: January 2017